The 2020 pandemic has acted as a stark innovation accelerator, as companies had to scramble to adapt to remote work, and the challenges it brought into light.

When CEO Satya Nadella presented Microsoft’s quarterly earnings to Wall Street at the end of April 2020, in the midst of a global pandemic, he said he had witnessed “two years’ worth of digital transformation in two months: from remote teamwork and learning, to sales and customer service, to critical cloud infrastructure”.

As a company headquartered in Milan, Italy—one of the areas that was first and worst affected by the Covid-19 outbreak—we realized early in the fight against the virus that it would change the way we work, learn and, unfortunately, interact and socialize, for good.

Here are some of the innovation challenges we have worked with our clients to tackle, and the lessons we learned along the way.

Mobility

When it comes to business intelligence, the issue of having data at one’s fingertips is not new. Even before working from home became the new normal, companies struggled to ensure that employees who used to be away from the office a lot—sales reps, for example—had fast access to important business data whilst on-the-go.

As one of our clients pointed out, their salesforce knew where the data was, and would refer to it regularly. Unfortunately, however, they ended up spending a good chunk of their time sifting through it and analyzing it—time they could have spent to chase better results in their day-to-day activities.

The need to access business data on-the-go—or whilst at home these days—rose exponentially as lockdowns were imposed and employees stopped going to the office.

Our AI advisor for data intelligence, crystal, was designed with remote work in mind. We like to think of it as a compact data center that you can carry in your pocket and query anytime, anywhere.

Democratization

Even when data is accessible fast and from anywhere, it is of no use if the person at the receiving end of it is unable to turn it into actions or decisions that can truly impact a business. Whether in the form of a graph, a dashboard, or a spreadsheet, data can be complex to digest and interpret. Analysts at Gartner argue that data is nothing short of an idiom in itself, and that the ability to “speak data”is progressively becoming an integral aspect of most day-to-day jobs. Nevertheless, data literacy skills are still hard to come by.

This is another core element of our AI advisor—we like to say that crystal democratizes data. Thanks to conversational AI, rather than spending time sifting through graphs,

spreadsheets or dashboards, you can just ask crystal a question and get the answers you need, in seconds. The best part is that you don’t need to “speak data”—your natural language will do.

Sustainability

It didn’t take a global pandemic to put the spotlight on sustainability. As a scaleup, we know we are expected to deliver responsible innovation, but we also know that innovation comes at a cost both in terms of resources and environmental impact. We believe that AI should be sustainable by design, from conception to delivery.

Sustainability is also at the foundation of our product. Sustainable AI means essentially three things to us: reduced consumption of energy and technical resources, accessibility, and reduced computing power.

Fancy Early Access?

After consolidating crystal in Europe, working with Fortune 500 clients, we are going SaaS and launching on the US market. If you are interested in testing an early version of it, visit crystal.ai and click on Early Access: we’ll get you set up and ready to talk to your data!

About iGenius

iGenius is the scaleup on a mission to reimagine data interaction for businesses.

Our vision is to disrupt the B2B data industry by bringing a consumer approach to it.

At iGenius, we envision a world where everyone has access to better data intelligence.

Our product adds direction to data-driven decisions and lets any team extract value from their business data seamlessly, regardless of analytics training.

Founded in 2016 by Uljan Sharka, iGenius was mentioned as one of Europe’s top 100 SaaS companies, and one of nine top names in data & analytics, by venture capital firm Accel. With offices in Italy, the USA, the UK and Switzerland, and some of the biggest Fortune 500 companies already using crystal, iGenius is a high-growth scaleup that thinks like an enterprise, where talented innovators can thrive and people come first.

More Posts

You Might Also Like

COVID 19 Resource Center
Watch Our COVID-19 Business Resource Webinars
We are hosting various online webinars providing our SVO members access to business resources, as well as discuss upcoming policy changes that affect business operations. We have invited political and industry experts to lead our webinars to make you our members are up to speed with all of the legislative updates that relate to COVID-19. In case you miss one, you can watch our webinar recordings here!
Jun 23, 2021
The Silicon Valley Organization
Members News
Wanna Get Away Day
Southwest Airlines declares June 18 as Wanna Get Away Day to honor 50th anniversary of first flight
Jun 8, 2021
Southwest Airlines
Members News
Blach Construction Named “Best Place to Work in Bay Area;” Earns “Workplace Wellness” Award
Blach Construction (Blach), an award-winning full-service commercial contractor serving the Greater Bay Area and Monterey since 1970, is honored to be recognized by the Silicon Valley Business Journal and San Francisco Business Times (SVBJ/SFBT) as one of the "Best Places to Work in the Bay Area”.
May 26, 2021
Blach Construction
COVID 19 Resource Center
Restaurant Revitalization Fund
Restaurant Revitalization Fund is an SBA grant program that will provide restaurants, bars, and other similar places of business that serve food or drink with funding equal to their pandemic-related revenue loss up to $10 million per business and no more than $5 million per physical location. Recipients are NOT required to repay the funding as long as funds are used for eligible uses no later than March 11, 2023.
Apr 27, 2021
Press Releases
Assessor Larry Stone urges Business Owners to Provide Equipment Valuation Information
Property Tax Relief for Business Owners
Mar 19, 2021
COVID 19 Resource Center
Changes to Paycheck Protection Program and Second Draw PPP Loan
At the end of 2020, Congress passed, and President Trump signed, a new law that provides for additional relief related to the coronavirus (COVID-19) pandemic. This law, the Consolidated Appropriations Act, 2021 (CAA, 2021), includes a second draw of Paycheck Protection Program (PPP) loans (PPP Second Draw Loans) and updates to the original PPP loan. It also allows businesses to deduct ordinary and necessary expenses paid from the proceeds of PPP loans.
Feb 18, 2021
Petrinovich Pugh & Co LLP
Explore ALl Posts